Discovery Calls Get Their Own Emails

By Junaid Ahmed

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I use PodGlue for two kinds of bookings.

Podcast guests book an interview. People who want to talk about working together book a discovery call.

Same calendar. Very different conversations.

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What was wrong

I went through the emails PodGlue had been sending, and found the problem.

Everyone who booked a discovery call got the podcast guest emails.

"Find a quiet space with good lighting." "Test your microphone." And after the call, a thank-you saying I'd edit and produce the episode.

There was no episode. It was a conversation about their business.

Eighteen people got some version of that. Nobody complained. That's almost worse.

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What shipped

Discovery calls now get their own reminders. Three of them, all before the call:

• Call confirmed, as soon as they book
• A short prep note two days before, with three things worth thinking about
• The join link on the day

No thank-you about an episode. No recording tips. Nothing about being a guest.

In Settings, Guest Video Touchpoints now has two tabs: Podcast interview and Discovery call. Each has its own wording, and nothing on either tab sends until you've read it and approved it.

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A concrete example

The prep note for a discovery call asks the person to think about:

• What they're working on right now
• What's getting in the way
• What a good outcome from our call would look like

That's the conversation I actually want to have. Before, they were checking their microphone for a recording that was never going to happen.

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What's next

A discovery call often ends with a next step: a proposal, a follow-up, an introduction.

PodGlue will draft those from the conversation. You'll decide what gets sent.

Every booking is a different kind of relationship. The emails should know which one it is.